Area: Sales and Returns

Fine-tune channel and inventory alloc

Time: 2 weeks

JetFerry client success story e-commerce

Fine-tune channel and inventory allocations and minimize returns

Success story

Here is a summary of a client success story that leveraged the power of AI-driven analytics to help them get answers from their data and enable them to take deeper and dynamic control. They were able to improve their decision intelligence and ultra-fine-tune their sales and marketing inventory allocations based on their returns analytics.

Client / Pain:

  1. A B2C e-commerce company in India on a high-growth trajectory over last few years
  2. Frustrated by piece-meal cross-sectional dashboards that were sluggish, unwieldy, and time-intensive to manage.
  3. Had limited success in collating data across multiple sources, formats and data structures.
  4. Limited visibility on loss-drivers of products deployed across various channels
  5. Existing IT team overloaded with issues backlog

How JetFerry.ai helped:

  • Multi-dimensional drill-down-able dashboards were available lightning fast enabling smarter decision-making.
  • Data integration, collation and unification enabled a deeper and more complete holistic perspective.
  • Delivered answers via data visualizations that heightened visibility on "loss-drivers" and highlighted alternative opportunities.
  • No additional IT skilling or expense incurred. After 1 session, existing reporting specialists felt comfortable with the self-service capabilities of the platform to help them with their deliveries.
  • Bonus value: Built-in mobile support was an added dimension to their customer delight.

Key Take-aways:

  • Heightened loss-drivers visibility and re-allocation recommendations: +50% increase
  • Enhanced Dashboard relevance: +30% increase
  • Existing reporting team was able to upskill to the self-service platform within 1 session
  • 1 week: From initial data sharing to the reporting team recommending use of the self-service platform to management.
  • +1 day: Reporting team ability to create dashboards with no assistance. True Self-service and leveraging AI-driven capabilities.

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