Area: Customer Service
Reduced TAT from 7.8 days to 1.6!
3 - 6 months
Here is a summary of a client success story that leveraged
the power of Artificial Intelligence (AI) to help them get answers
from their data and enable them to take control.
They were facing too many problems in service and were not
able to find what has to be done to improve our service.
AI is a powerful enabler!
Insights that used to take days and weeks, can be done in
minutes and hours now.