Problem: Low conversions, due to sub-optimum
customer segmentation in an on-going challenge for NBFCs.
Need: Improved Conversion Rates, Reduced
Acquisition Cost, fine-tuned Lead Ageing
Problem: Limited Agent knowledge, Reduce field
collection agent burden.
Need: Strengthen knowledge-sharing with DSA and
Problem: Lower Product/Customer match. Low Debt
Need: Sharper Customer and Risk profiling